All firearms will be required to ship to a licensed FFL (no exceptions) via a firearm friendly mail service. Non-FFL items can be shipped directly to the consumer.
All orders received before 11am EST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day.
We can not ship ammunition Post Office Boxes, a Street Address is required.
Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority.
Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit.
Orders will be shipped via UPS or USPS. Some drop shipments will be shipped via FedEx, USPS, or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments.
All orders receive email confirmation of shipment and are updated on the Order Status page.
Returns & Exchanges
All returns require a RMA number. Please call or email The AK Guy before returning any items. Items without a valid RMA number will not be accepted.
Returns or Exchanges must be arranged within 10 days of receipt.
Returns must be unopened and in original packaging to receive return credit.
***A 15% restocking fee is applied on returns and exchanges.***
No returns on ammunition and/or closeouts.
Returns are to be sent to the address of our FFL at:
The AK Guy Inc.
581 Executive Place, Suite 100A
Fayetteville, NC 28305
Defective items are not warranted by The AK Guy. Returns of defective merchandise are subject to manufacturer approval.
When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. The AK Guy does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.
Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged.
Once you submit your order to The AK Guy and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.
Customers are able to cancel an order anytime before the item ships. If you cancel your order after the end of the business day that you placed the order, you will be assessed a 10% cancellation fee. (Orders placed after 6:00PM EST will have until the close of business the following day.) If you cancel your order before the end of business we will not assess the cancellation fee.
We only ship to the CONUS. No international orders.